Terms & Conditions

• Accounts are created by your organisation's administrator. Access ends when they revoke it or when the organisation's agreement with us ends.
• Credentials are personal. Do not share an account; ask your administrator for another one instead. You are responsible for activity carried out under your sign-in.
• Tell us promptly if you believe an account has been compromised. Two-step verification is available and we recommend enabling it.

You agree not to:

• use the platform to send unsolicited bulk email, or any message that breaches applicable anti-spam law;
• upload material you have no right to upload, or content that is unlawful, deceptive, or infringing;
• attempt to access another organisation's data, probe or bypass the platform's security, or interfere with its operation;
• scrape, resell, or redistribute the platform's contents to third parties outside your organisation.

If your organisation connects a Gmail account, emails sent from the platform are sent as that account and are attributable to your organisation, not to us. You are responsible for the content of every message you send and for having a lawful basis to contact the recipient.

What we access, store, and refrain from doing with that mailbox is set out in the Privacy Policy, which forms part of these terms. Access can be revoked at any time from Settings → Email Config or from your Google Account, and doing so stops sending immediately.

Supplier records, tenders, quotations, correspondence, and everything else your organisation enters remain your organisation’s property. We process them to provide the platform, and for no other purpose. We claim no ownership over them and do not use them to build or improve products for anyone else.

The platform organises information your organisation and its suppliers provide. It does not verify that a supplier is licensed, that a certificate of analysis is genuine, that a GMP certificate is current, or that a product may lawfully be imported into any particular country.

Nothing in the platform is regulatory, legal, medical, or financial advice. Qualification of a supplier and of a material remains entirely your organisation’s responsibility, and must be carried out under your own quality system.

We aim to keep the platform available and to give notice before planned maintenance, but we do not guarantee uninterrupted service. Features that depend on third parties — Gmail in particular — can be interrupted by those third parties, and Google’s own authorisation limits require the mailbox connection to be renewed periodically.

The platform is provided on an “as is” basis, without warranties beyond those that cannot lawfully be excluded. To the extent the law permits, we are not liable for lost profits, lost business, lost data, or indirect or consequential loss, and our total liability arising out of these terms is limited to the fees paid for the platform in the twelve months before the claim arose.

Nothing here limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot be limited by law.

We may suspend access where it is necessary to protect the platform or its other users — for a security incident, or a serious breach of section 2 — and will restore it once the cause is resolved. On termination, your organisation may request an export of its data within 30 days, after which it may be deleted.

We may update these terms. The date at the top changes when we do, and account owners are notified by email of any material change. Continuing to use the platform after a change takes effect means accepting the updated terms.

These terms are governed by the laws of Bangladesh, and the courts of Dhaka have exclusive jurisdiction over any dispute arising from them.

Questions about these terms: privacy@technestpharma.cloud.